An order management system (OMS) is the technological system that enables organizations to track purchase orders from customer placement through order completion.
It consolidates inventory information across omnichannel sales touchpoints to enable comprehensive visibility into inventory status throughout the supply chain operation.
An OMS helps enterprises coordinate the comprehensive order workflow smoothly, from the instant oms a client submits an order to its accurate processing and any return.
It automates inventory management by supplying instant analytics on stock status and order tracking, allowing retailers to maximize their oms fulfillment approaches and enhance client engagement.
An effective OMS unifies with other enterprise systems order management system oms like online store platforms, warehouse management systems, financial software, and shipping carriers to support a seamless order fulfillment operation from beginning to delivery.